Privacy Policy for Conectada.ca

Effective Date: Thursday, April 24, 2025

1. Overview Conectada.ca ("Site") is operated by Alexandra Hughes, founder of Conectada ("Company," "we," "our," or "us"). This Privacy Policy explains how we collect, use, store, and disclose your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and Ontario’s privacy laws.

By using this Site, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect We collect personal information you voluntarily provide to us, which may include:

  • Name, email address, and phone number

  • Billing and payment information

  • Any other information you provide through our contact forms, purchases, or newsletter signups

We may also collect non-identifying information such as browser type, IP address, and usage data through cookies or analytics tools.

3. How We Use Your Information We use your information to:

  • Provide, deliver, and personalize our services (e.g., ceremonies, memberships, mentorships)

  • Process payments securely

  • Send newsletters, updates, and marketing communications

  • Respond to inquiries and provide customer support

  • Monitor and improve our Site’s performance

You may opt out of promotional emails at any time by clicking "unsubscribe" or contacting us directly.

4. Consent By providing personal information through our Site, you consent to its collection, use, and disclosure as described in this policy. You may withdraw your consent at any time by unsubscribing to our email communications via the link at the bottom of each email, or emailing us at conectadaltd@gmail.com. Withdrawal of consent may affect your ability to access certain services.

5. Cookies and Analytics We use cookies and tracking technologies to:

  • Improve site functionality

  • Understand user behavior and traffic patterns

  • Serve relevant content and promotions

You can control or disable cookies through your browser settings, but this may affect your Site experience.

6. Data Sharing and Third Parties We only share your data with trusted third party platforms necessary for business operations, such as:

  • Email marketing providers (e.g., Flodesk)

  • Payment processors (e.g., Stripe, PayPal)

  • Website hosting (e.g., Squarespace)

We ensure our partners comply with privacy standards equivalent to those under PIPEDA.

We do not sell, rent, or share your personal information with unaffiliated third parties.

7. Data Retention We retain your information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. You can request deletion of your data by contacting us.

8. Data Security We take reasonable steps to protect your data using technical and organizational measures. However, no method of transmission over the internet is 100% secure. In the event of a data breach, we will notify you promptly.

9. Access and Your Rights You have the right to:

  • Access your personal data

  • Request correction or deletion

  • Withdraw consent to processing

  • File a complaint with the Office of the Privacy Commissioner of Canada if you believe your rights are violated

To exercise any of these rights, contact us at conectadaltd@gmail.com.

10. Children's Privacy This Site is not intended for individuals under the age of 18. We do not knowingly collect data from minors.

11. Changes to This Policy We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. Continued use of the Site after changes constitutes your acceptance of the revised policy.

12. Contact If you have any questions or concerns about this Privacy Policy or your data, please contact:

Alexandra Hughes
Email: conectadaltd@gmail.com
Location: Toronto, Ontario, Canada

Thank you for trusting us with your information and being part of the Conectada community.